Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-11681

Find Issues returns an error when users select an option from only the parent level of a custom field

    XMLWordPrintable

Details

    • Bug
    • Resolution: Duplicate
    • Medium
    • None
    • 3.6.2
    • Indexing
    • (Enterprise Edition, Version: 3.7-beta2-#181)

    Description

      When you have a customer field that has a parent level and a child level, meaning a dropdown list that is generated by the parent field selected, you must select one option from the child dropdown in a search. If you select only the parent level and leave "any" as the child option in a search, it returns the following error:

      System Error
      A system error has occurred.

      If this problem persists - please notify your JIRA administrator of this problem.

      If you are an administrator, please try submitting this problem via the Support Request Page.

      Else, please create a support issue on our support system at http://support.atlassian.com with the following information:

      a description of your problem
      cut & paste the error and system information found below
      attach the application server log file (file:d:\apps\Tomcat 5.5\atlassian-jira.log )

      Cause:
      java.lang.NullPointerException

      Stack Trace: [hide]

      java.lang.NullPointerException
      at com.atlassian.jira.issue.customfields.impl.CascadingSelectCFType.validateFromParams(CascadingSelectCFType.java:89)
      at com.atlassian.jira.issue.customfields.searchers.AbstractCustomFieldSearcher.validateParams(AbstractCustomFieldSearcher.java:132)
      at com.atlassian.jira.issue.customfields.searchers.AbstractCustomFieldSearcher.validateParams(AbstractCustomFieldSearcher.java:58)
      at com.atlassian.jira.web.action.issue.IssueNavigator.populateAndValidate(IssueNavigator.java:243)
      at com.atlassian.jira.web.action.issue.IssueNavigator.doExecute(IssueNavigator.java:120)
      at webwork.action.ActionSupport.execute(ActionSupport.java:153)
      at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:58)
      at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132)
      at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:185)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:51)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
      at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
      at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:38)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
      at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:39)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:91)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.jira.web.filters.gzip.GzipFilter.doFilter(GzipFilter.java:72)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:298)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37)
      at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
      at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
      at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
      at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
      at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
      at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
      at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
      at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
      at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:833)
      at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:639)
      at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1285)
      at java.lang.Thread.run(Thread.java:595)

      Referer URL: http://support.novuscg.com/secure/IssueNavigator.jspa?

      Build Information:
      Uptime: N/A
      Edition: Enterprise
      Version: 3.6.2
      Build Number: 156
      Atlassian Partner: null

      Server Information:
      Application Server: Apache Tomcat/5.5.17
      Servlet Version: 2.4

      File Paths:
      Location of entityengine.xml: file:/D:/apps/Tomcat%205.5/webapps/ROOT/WEB-INF/classes/entityengine.xml
      Location of atlassian-jira.log: file:d:\apps\Tomcat 5.5\atlassian-jira.log

      Memory Information:
      Total Memory: 253 MB
      Free Memory: 95 MB
      Used Memory: 158 MB

      System Information:
      System Date: Tuesday, 05 Dec 2006
      System Time: 17:17:57
      Current Working Directory: d:\apps\Tomcat 5.5
      Java Version: 1.5.0_06
      Java Vendor: Sun Microsystems Inc.
      JVM Version: 1.0
      JVM Vendor: Sun Microsystems Inc.
      JVM Implementation Version: 1.5.0_06-b05
      Java Runtime: Java(TM) 2 Runtime Environment, Standard Edition
      Java VM: Java HotSpot(TM) Server VM
      User Name: SYSTEM
      User Timezone: America/New_York
      User Locale: English (United States)
      System Encoding: Cp1252
      Operating System: Windows 2000 5.0
      OS Architecture: x86
      Application Server Container:
      Database type: mysql
      Database JNDI address: java:comp/env/jdbc/JiraDS
      Database version: 5.0.22-community-nt
      Database driver: MySQL-AB JDBC Driver mysql-connector-java-3.1.12 ( $Date: 2005-11-17 15:53:48 +0100 (Thu, 17 Nov 2005) $, $Revision$ )

      Request Information:
      Request URL: http://support.novuscg.com/500page.jsp

      • Scheme: http
      • Server: support.novuscg.com
      • Port: 80
      • URI: /500page.jsp
      • - Context Path:
      • - Servlet Path: /500page.jsp
      • - Path Info: null
      • - Query String:
        Request Attributes:
      • javax.servlet.forward.request_uri : /secure/IssueNavigator.jspa
      • javax.servlet.forward.context_path :
      • javax.servlet.forward.servlet_path : /secure/IssueNavigator.jspa
      • javax.servlet.forward.path_info : /500page.jsp
      • javax.servlet.error.message :
      • javax.servlet.error.exception : javax.servlet.ServletException
      • os_securityfilter_already_filtered : true
      • com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true
      • com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
      • javax.servlet.error.request_uri : /secure/IssueNavigator.jspa
      • jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@44c249
      • javax.servlet.error.status_code : 500
      • _sitemesh_filterapplied : true
      • jira.webwork.cleanup : false
      • javax.servlet.error.servlet_name : action
      • com.atlassian.jira.web.filters.gzip.GzipFilter_already_filtered : true
      • atlassian.core.seraph.original.url : /secure/IssueNavigator.jspa
      • loginfilter.already.filtered : true
      • webwork.result : Value stack =========== ===========

      Request Logging:
      0 log statements generated by this request:

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              c490d4776695 Jim Mead
              Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: