We use the "create issue from email" service in JIRA but have the following problem:
We wish to always override the user who creates the issue from the CreateIssueHandler. Even though we have the user who sends the email in our database we do not want this person to be associated with this project.
We have two projects. In project A the user has permission to create issues within JIRA. In project B we do not want to give the user this right. So these needs conflicts.
This can be achieved by writing your own Issue Handler that only uses a default reporter, and disregards the user email.
The source for the Message Handlers are available to download from our online documentation
, and the change required should be a minor.
Thanks,
Brian