[#JRA-10341] Adding New Version does not show up in Open Issues or via SOAP until Restart

JIRA

Adding New Version does not show up in Open Issues or via SOAP until Restart

Created: 02/Jun/06 11:43 AM Updated: 10/Aug/06 12:18 AM

Component/s:

Administration

Affects Version/s:

3.6

Fix Version/s:

3.6.3

Time Tracking:

Not Specified

Environment:

Linux 2.6.9 (RHEL), Tomcat 5.5.15, JREK 1.5.0_06, JIRA 3.6 Enterprise

Issue Links:

Duplicate

This issue is duplicated by:

~~JRA-10573~~ Versions become unsynced between manage project page and soap api calls after a few months

Reference

This issue relates to:

~~JRA-10488~~ FilterStatisticsValuesGenerator retains references to managers through static final references

This issue is related to:

~~JRA-10272~~ "Restore Data from XML" doesn't seem to flush SOAP cache

Participants:	Chris Mountford [Atlassian], Dylan Etkin [Atlassian], Scott Farquhar [Atlassian] and Sean Rees
Since last comment:	2 years, 8 weeks, 3 days ago
Resolution Date:	10/Aug/06 12:18 AM
Labels:

Description

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Adding a new version to a project does not show up in the Open Issues in 'Browse Project' or via a getVersions call over SOAP until JIRA is restarted. However, the new version does show up on the road map and issues can be placed in the new version.

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Sean Rees added a comment - 02/Jun/06 11:44 AM

This issue could also be related to ~~JRA-10272~~.

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Scott Farquhar [Atlassian] added a comment - 02/Jun/06 11:27 PM

Sean,

If you add a version - it won't turn up in open issues, unless it has issues assigned to it. Is that your case?

If so - does is it just a soap problem? Did you do an import at all?

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Sean Rees added a comment - 05/Jun/06 09:38 AM

Not my case, no. I did add a few (2) issues to this new version.

This was my procedure:

1) Add a version to the project.
2) This new version shows up on the Road Map and in the Fix For list.
3) I assigned a few issues into it.
4) I tried getting a list of versions for the project (getVersions() over SOAP) and it turned up all the versions except my new one.
5) Version did not show on Open Issues, despite having issues in it.

Hope that helps.

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Chris Mountford [Atlassian] added a comment - 07/Jun/06 08:22 PM

I've confirmed this. From my testing this problem seems to be reproducible after having restored from backup.

As with ~~JRA-10272~~ the restore from backup leaves some things out of date. the Open Issues project tab and the SOAP client are now both confirmed. Roadmap seems to have been refreshed properly.

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Dylan Etkin [Atlassian] added a comment - 10/Aug/06 12:18 AM

This was resolved in the 3.6.3 release. The problem was that the managers that the axis servlet were holding onto were stale once an import occurred. We now have a bit of trickery so that we refresh the entire graph held by the axis servlet so we will not run into these "out-of-sync" issues any longer.