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=Neal Applebaum added a comment - 14/May/06 08:10 AM
For me.. I wouldn't want it to, at least not without an option to export attachments or not.
Rene,
The relative directory you gave was for icons? not attachments. Are you saying that the Issue type/Status icons are missing or that the attachment files are missing? If it is the attachment files, that is by design and we don't wish to include these. Cheers, The attachments are missing, only a placeholder GIF is shown.
The relative path I mentioned is the path to these placeholder icons. My users expect the attachment thumbnails to show up in the Word document. If you export the HTML page and the attachment thumbnails into the same directory, they will be picked up by Word. Hi Rene,
I think the best solution is for it to render img references for the thumbnail (so these can be requested by Word in seperate requests - this is how the placeholders actually work). Or a slightly nicer solution may be to have full path links for the attachments so a user could click on them and download them if they feel they need to view them. If you see this as an important feature you may like to modify this support request to an Improvement request? Regards, Hi Justin,
Treating the attachment thumnails like the placeholder icons would be a big improvement which shouldn't be that hard to implement. As my users expect their attached pictures to show up in their Word docs I'll change this to an improvement request. Cheers, We would also like to be able to display the full images in the word document as well as when we choose to print the issue
Thanks, Fran The Attachments could be torn down is size resulting the resolution to be bit lossy.
An Example case scenario for picture size would be as the pictures of attached with Picasa (Google) To have images embedded in word files would be a very handy feature for us as well. A mere link to the images rather than real embedding is not sufficient and constrains us in our process to communicate issues to external staff.
Regards, The images should show up if you give permission for anonymous view of that space.
-Tiffany Please disregard the following. It was meant for the Confluence product (thanks to Anton for pointing me in the right direction).
______________________ Hello, Are there plans in place to correct the issue? When I export a page to Word the images do not save over to the *.doc file. I'm particularly interested because exporting to a Word doc is important for my organization's needs, and we are presently evaluating Confluence for potential purchase. Thanks for any guidance/assistance. Cheers, Osiris Hi Osiris,
This issue is for JIRA product: At the moment, due to the large number of feature requests for JIRA, this is not scheduled. Fore more information on the way issues are scheduled for JIRA see: However, I am not sure what the plans for Confluence are. You may want to contact the Confluence team by reasing a support request in our support system: Cheers, I want to be able to provide a customer with all issue information. Including images and/or attachments (and comments).
If you embed the attachment in a comment (ie attach it then include it as an image in a comment) then surely it should print.
Otherwise, in the case of an image/file that is attached but not displayed, I think you would want an "export all" link that does the issue info, comments, plus any attachments. Could be a bit funny with a 4 Mb log file, but then I guess you get what you ask for. Maybe an export link that asks for format, and what to include, maybe with a page limit. It's a bit messy, but not being able to export a word doc with the screen shot is a problem. Our users also need to be able to export to Word, complete with images laid out as they appear in the document body. Have tried Export to Word with both Firefox and IE but images do not show properly, just an outline with an [x] icon shows.
This isn't a browser issue, the Word conversion is done at the server then downloaded to the server. It isn't really a bug either. The problem is the design of the Word conversion code that runs on the server not doing what we want.
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Improvement
Open
Major
Export issue to Word doesn't export images
