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  1. Jira Data Center
  2. JRASERVER-10017

Bugzilla bugs silently imported with null statuses if unknown Bugzilla status is encountered

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    Description

      Say we have a Bugzilla installation with nonstandard/added statuses, such as NEEDINFO:

      mysql> select distinct bug_status from bugs;
+-------------+
| bug_status  |
+-------------+
| UNCONFIRMED |
| NEW         |
| ASSIGNED    |
| REOPENED    |
| NEEDINFO    |
| RESOLVED    |
| VERIFIED    |
| CLOSED      |
+-------------+
8 rows in set (0.03 sec)

      When the Bugzilla importer imports a NEEDINFO issue, it does not log any error, and creates an issue with no status. Requesting the issue generates the following in the logs:

      Apr 27, 2006 10:02:37 AM webwork.util.ValueStack findValue
SEVERE: METHOD: "descTranslation", exception: 
java.lang.RuntimeException: No issue constant associated with null
        at com.atlassian.jira.web.action.JiraWebActionSupport.getDescTranslation(JiraWebActionSupport.java:508)
        at sun.reflect.GeneratedMethodAccessor73.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61)
        at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52)
        at webwork.util.ValueStack.findValue(ValueStack.java:426)
        at webwork.util.ValueStack.findValue(ValueStack.java:175)
        at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:61)
        at webwork.view.taglib.BasicPropertyTag.doStartTag(BasicPropertyTag.java:54)
        at org.apache.jsp.includes.panels.issue.view_005fdetails_jsp._jspx_meth_webwork_property_17(view_005fdetails_jsp.java:1625)
        at org.apache.jsp.includes.panels.issue.view_005fdetails_jsp._jspx_meth_webwork_param_11(view_005fdetails_jsp.java:1581)
        at org.apache.jsp.includes.panels.issue.view_005fdetails_jsp._jspService(view_005fdetails_jsp.java:454)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:332)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672)
        at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:574)
        at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:499)
        at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:966)
        at org.apache.jsp.includes.panels.issue.summary_jsp._jspService(summary_jsp.java:109)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:332)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672)
        at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:574)
        at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:499)
        at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:966)
        at org.apache.jsp.secure.views.issue.viewissue_jsp._jspService(viewissue_jsp.java:162)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:332)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672)
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463)
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398)
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
        at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:248)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672)
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463)
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398)
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
        at com.atlassian.jira.servlet.QuickLinkServlet.service(QuickLinkServlet.java:59)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:35)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
        at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:122)
        at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:39)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
        at org.apache.coyote.ajp.AjpAprProcessor.process(AjpAprProcessor.java:425)
        at org.apache.coyote.ajp.AjpAprProtocol$AjpConnectionHandler.process(AjpAprProtocol.java:452)
        at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1285)
        at java.lang.Thread.run(Thread.java:595)
Apr 27, 2006 10:02:37 AM com.opensymphony.workflow.AbstractWorkflow getAvailableActions
SEVERE: Error checking available actions
java.lang.NullPointerException
        at com.opensymphony.workflow.spi.ofbiz.OfbizWorkflowStore.findCurrentSteps(OfbizWorkflowStore.java:131)
        at com.opensymphony.workflow.AbstractWorkflow.getAvailableActions(AbstractWorkflow.java:84)
        at com.atlassian.jira.issue.IssueUtilsBean.loadAvailableActions(IssueUtilsBean.java:82)
        at com.atlassian.jira.web.action.issue.ViewIssue.getAvailableActions(ViewIssue.java:544)
        at sun.reflect.GeneratedMethodAccessor111.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:61)
        at webwork.util.InjectionUtils.invoke(InjectionUtils.java:52)
        at webwork.util.ValueStack.findValue(ValueStack.java:346)
        at webwork.util.SimpleTest.test(SimpleTest.java:391)
        at webwork.util.ValueStack.test(ValueStack.java:129)
        at webwork.view.taglib.IfTag.doStartTag(IfTag.java:38)
        at org.apache.jsp.includes.panels.issue.summary_jsp._jspService(summary_jsp.java:117)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:332)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672)
        at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:574)
        at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:499)
        at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:966)
        at org.apache.jsp.secure.views.issue.viewissue_jsp._jspService(viewissue_jsp.java:162)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:332)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:314)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:264)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672)
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463)
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398)
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
        at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:248)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672)
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463)
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398)
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
        at com.atlassian.jira.servlet.QuickLinkServlet.service(QuickLinkServlet.java:59)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at com.atlassian.jira.web.filters.AccessLogFilter.doFilter(AccessLogFilter.java:35)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)
        at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:182)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:177)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:122)
        at com.atlassian.jira.web.filters.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:25)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:39)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:37)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
        at org.apache.coyote.ajp.AjpAprProcessor.process(AjpAprProcessor.java:425)
        at org.apache.coyote.ajp.AjpAprProtocol$AjpConnectionHandler.process(AjpAprProtocol.java:452)
        at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1285)
        at java.lang.Thread.run(Thread.java:595)

      and of course, operations such as bulk move generate more cryptic errors:

      java.lang.NullPointerException
        at com.atlassian.jira.web.bean.BulkEditBean.populateStatusHolder(BulkEditBean.java:497)
        at com.atlassian.jira.bulkedit.operation.BulkMoveOperation.setStatusFields(BulkMoveOperation.java:346)
        at com.atlassian.jira.bulkedit.operation.BulkMigrateOperation.setStatusFields(BulkMigrateOperation.java:107)
        at com.atlassian.jira.web.action.issue.bulkedit.BulkMigrate.doChooseStatus(BulkMigrate.java:159)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         ...

      as does regular move:

      java.lang.NullPointerException
        at com.atlassian.jira.web.action.issue.MoveIssueConfirm.doExecute(MoveIssueConfirm.java:160)
        at webwork.action.ActionSupport.execute(ActionSupport.java:153)
        at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:58)
        at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:132)
        at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:178)

      Attachments

        Issue Links

          is incorporated by

          Suggestion - JRASERVER-3701 Bugzilla importer should create resolutions that don't exist in JIRA

          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-11702 Integrity Checker itself dies unexpectedly due to a bug in the Bugzilla importer

          • Medium - Medium priority issues
          • Closed

          Activity

            People

              dylan@atlassian.com Dylan Etkin [Atlassian]
              7ee5c68a815f Jeff Turner
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              Dates

                Created:
                Updated:
                Resolved: