When creating task using New Card in Opera, first attempt always fails saying "Summary: field is required"

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    • Type: Bug
    • Resolution: Won't Fix
    • Priority: Low
    • 5.0
    • Affects Version/s: Release 4.0
    • Component/s: None
    • None
    • Environment:

      Opera 10, Windows XP SP3, JIRA 4 standalone.

      In Greenhopper, in the Planning View.

      I click New card and get the New card window. This contains
      Issue Type Priority
      Summary
      Version
      Component
      Task Size (custom field)
      Assignee
      Reporter.

      I fill it in, including text in Summary, and get an error:

      Summary: field is required.

      The text has disappeared from Summary.

      If I now fill in the Summary again, it accepts the card.

      The same thing happens for every card.

      I'm using Opera 10 on Windows XP SP3.

      This seems to be Opera-specific - doesn't happen in Internet Explorer.

      Here's the output from Environment when I attempted to submit through our JIRA (submission failed):

      Base URL http://a10108:9009
      System Date Wednesday, 28 Oct 2009
      System Time 12:24:49 +0000
      Current Working Directory C:\WINDOWS\system32
      Java Version 1.6.0_11
      Java Vendor Sun Microsystems Inc.
      JVM Version 1.0
      JVM Vendor Sun Microsystems Inc.
      JVM Implementation Version 11.0-b16
      Java Runtime Java(TM) SE Runtime Environment
      Java VM Java HotSpot(TM) Server VM
      User Name SYSTEM
      User Timezone Europe/London
      User Locale English (United Kingdom)
      System Encoding Cp1252
      Operating System Windows XP 5.1
      OS Architecture x86
      Application Server Container Apache Tomcat/5.5.28
      Database type postgres72
      Database JNDI address java:comp/env/jdbc/JiraDS
      Database URL jdbc:postgresql://localhost:5434/jiradb
      Database version 8.4.1
      Database driver PostgreSQL Native Driver PostgreSQL 8.4 JDBC4 (build 701)
      External user management OFF
      Crowd integration OFF
      JVM Input Arguments -Dcatalina.base=C:\Program Files\Atlassian\JIRA 4.0 -Dcatalina.home=C:\Program Files\Atlassian\JIRA 4.0 -Djava.endorsed.dirs=C:\Program Files\Atlassian\JIRA 4.0\common\endorsed -Dmail.mime.decodeparameters=true -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Djava.io.tmpdir=C:\Program Files\Atlassian\JIRA 4.0\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=C:\Program Files\Atlassian\JIRA 4.0\conf\logging.properties -XX:MaxPermSize=256m vfprintf -Xms128m -Xmx512m
      Modified Files [Installation Type: Standalone] jira-application.properties, entityengine.xml
      Removed Files [Installation Type: Standalone] There have been no removed files
      Date Purchased 22/Apr/09
      License Type JIRA Enterprise: Starter
      User Limit 5 (5 currently active)
      Maintenance Period End Date 22/Apr/10
      Maintenance Status Supported
      Support Entitlement Number (SEN) 807637
      Uptime 13 days, 21 hours, 28 minutes, 17 seconds
      Edition enterprise
      Version 4.0
      Build Number 466
      Build Date Mon Sep 28 00:00:00 BST 2009
      Atlassian Partner
      Installation Type Standalone
      Server ID AFZT-2I30-ZKHX-DKZP
      Attachments Enabled false
      Issue Voting Enabled false
      Issue Watching Enabled true
      Unassigned Issues Enabled true
      SubTasks Enabled true
      Issue Linking Enabled true
      Time Tracking Enabled true
      Time Tracking Hours Per Day 8
      Time Tracking Days Per Week 5
      Installed languages Catalan (Spain)
      Chinese (China)
      Chinese (Taiwan)
      Czech (Czech Republic)
      Danish (Denmark)
      Dutch (Belgium)
      English (UK)
      English (United States)
      French (France)
      German (Germany)
      German (Switzerland)
      Hungarian (Hungary)
      Italian (Italy)
      Japanese (Japan)
      Norwegian (Norway)
      Polish (Poland)
      Portuguese (Brazil)
      Russian (Russia)
      Slovak (Slovakia)
      Spanish (Spain)
      Turkish (Turkey)
      Default language English (United Kingdom) - System Default
      Database Statistics
      Issues 267
      Projects 6
      Custom Fields 77
      Workflows 14
      Users 5
      Groups 6
      System Properties
      awt.toolkit sun.awt.windows.WToolkit
      catalina.base C:\Program Files\Atlassian\JIRA 4.0
      catalina.home C:\Program Files\Atlassian\JIRA 4.0
      catalina.useNaming true
      common.loader ${catalina.home}/common/classes,${catalina.home}/common/i18n/.jar,${catalina.home}/common/endorsed/.jar,${catalina.home}/common/lib/*.jar
      file.encoding.pkg sun.io
      file.separator \
      java.awt.graphicsenv sun.awt.Win32GraphicsEnvironment
      java.awt.printerjob sun.awt.windows.WPrinterJob
      java.class.version 50.0
      java.endorsed.dirs C:\Program Files\Atlassian\JIRA 4.0\common\endorsed
      java.ext.dirs C:\Program Files\Atlassian\JIRA 4.0\jre\lib\ext;C:\WINDOWS\Sun\Java\lib\ext
      java.home C:\Program Files\Atlassian\JIRA 4.0\jre
      java.io.tmpdir C:\Program Files\Atlassian\JIRA 4.0\temp
      java.naming.factory.initial org.apache.naming.java.javaURLContextFactory
      java.naming.factory.url.pkgs org.apache.naming
      java.runtime.version 1.6.0_11-b03
      java.specification.name Java Platform API Specification
      java.specification.vendor Sun Microsystems Inc.
      java.specification.version 1.6
      java.util.logging.config.file C:\Program Files\Atlassian\JIRA 4.0\conf\logging.properties
      java.util.logging.manager org.apache.juli.ClassLoaderLogManager
      java.vendor.url http://java.sun.com/
      java.vendor.url.bug http://java.sun.com/cgi-bin/bugreport.cgi
      java.vm.info mixed mode
      java.vm.specification.name Java Virtual Machine Specification
      java.vm.vendor Sun Microsystems Inc.
      line.separator
      mail.mime.decodeparameters true
      org.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER true
      package.access sun.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper.,sun.beans.
      package.definition sun.,java.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper.
      path.separator ;
      server.loader ${catalina.home}/server/classes,${catalina.home}/server/lib/*.jar
      shared.loader ${catalina.base}/shared/classes,${catalina.base}/shared/lib/*.jar
      sun.arch.data.model 32
      sun.cpu.endian little
      sun.cpu.isalist pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86
      sun.desktop windows
      sun.io.unicode.encoding UnicodeLittle
      sun.jnu.encoding Cp1252
      sun.management.compiler HotSpot Tiered Compilers
      sun.os.patch.level Service Pack 3
      tomcat.util.buf.StringCache.byte.enabled true
      user.country GB
      user.home C:\WINDOWS\system32\config\systemprofile
      user.language en
      user.variant
      java.class.path C:\Program Files\Atlassian\JIRA 4.0\bin\bootstrap.jar
      java.library.path C:\Program Files\Atlassian\JIRA 4.0\bin;
      .;
      C:\WINDOWS\Sun\Java\bin;
      C:\WINDOWS\system32;
      C:\WINDOWS;
      c:\Program Files\VMware\VMware Workstation;
      C:\Program Files\Microsoft Platform SDK\Bin;
      c:\mentorgraphics\2005PADS\SDD_HOME\common\win32\bin;
      c:\mentorgraphics\2005PADS\SDD_HOME\common\win32\lib;
      C:\Program Files\Windows Resource Kits\Tools\;
      C:\Perl\site\bin;
      C:\Perl\bin;
      C:\Program Files\Ant\bin;
      C:\WINDOWS\system32;
      C:\WINDOWS;
      C:\WINDOWS\System32\Wbem;
      C:\Program Files\Doxygen\bin;
      C:\VXIpnp\WinNT\Bin;
      C:\Program Files\Subversion;
      C:\Program Files\TortoiseSVN\bin;
      C:\WINDOWS\system32\WindowsPowerShell\v1.0;
      ;
      C:\PROGRA~1\DISKEE~1\DISKEE~1\;
      C:\Program Files\InstallAware\InstallAware 9
      sun.boot.class.path C:\Program Files\Atlassian\JIRA 4.0\jre\lib\resources.jar;
      C:\Program Files\Atlassian\JIRA 4.0\jre\lib\rt.jar;
      C:\Program Files\Atlassian\JIRA 4.0\jre\lib\sunrsasign.jar;
      C:\Program Files\Atlassian\JIRA 4.0\jre\lib\jsse.jar;
      C:\Program Files\Atlassian\JIRA 4.0\jre\lib\jce.jar;
      C:\Program Files\Atlassian\JIRA 4.0\jre\lib\charsets.jar;
      C:\Program Files\Atlassian\JIRA 4.0\jre\classes
      sun.boot.library.path C:\Program Files\Atlassian\JIRA 4.0\jre\bin
      Trusted Applications
      [No trusted applications have been configured.]

      =======================
      Here's the error text from the failed problem submission:
      There was a problem sending your support request email.

      The mail server could not send to the following address(es): jira-support@atlassian.com (see JIRA log for further details)

      Please check that the email to address is correct and try again.

      If problems persist, please create a support request directly at: http://support.atlassian.com

      • The Atlassian Team

              Assignee:
              JC
              Reporter:
              Ian Brockbank
              Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

                Created:
                Updated:
                Resolved: