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  1. FishEye
  2. FE-3890

Error synchronizing FishEye with JIRA's user base

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Details

    • Bug
    • Resolution: Not a bug
    • Medium
    • None
    • 2.7.8
    • Integrations
    • None

    Description

      I'm trying to use JIRA 4.4.4 userbase in FishEye, both instances on the same machine so no proxies are involved.

      I've configured a JIRA User Server, and used this info in FishEye.

      After clicking in the Re-Sync button, this is logged in FishEye side:

      2012-01-16 18:22:30,110 ERROR [btpool0-9 ] fisheye.app DefaultUserManager-synchroniseUsers - Error communicating with crowd. Skipping to the next user ...
      com.cenqua.fisheye.user.AuthenticationException: Problem communicating with Crowd
      	at com.cenqua.fisheye.user.crowd.CrowdAuth.recreateAuth(CrowdAuth.java:278)
      	at com.cenqua.fisheye.user.DefaultUserManager.synchroniseUsers(DefaultUserManager.java:708)
      	at com.cenqua.fisheye.user.DefaultUserManager.synchroniseUsers(DefaultUserManager.java:653)
      	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
      	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      	at java.lang.reflect.Method.invoke(Method.java:597)
      	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:309)
      	at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
      	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
      	at com.googlecode.ehcache.annotations.interceptor.EhCacheInterceptor.invokeTriggersRemove(EhCacheInterceptor.java:191)
      	at com.googlecode.ehcache.annotations.interceptor.EhCacheInterceptor.invoke(EhCacheInterceptor.java:90)
      	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
      	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
      	at $Proxy25.synchroniseUsers(Unknown Source)
      	at com.cenqua.fisheye.web.admin.actions.sec.ReSyncAuthAction.execute(ReSyncAuthAction.java:13)
      	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
      	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      	at java.lang.reflect.Method.invoke(Method.java:597)
      	at com.opensymphony.xwork.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:358)
      	at com.opensymphony.xwork.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:218)
      	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:192)
      	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
      	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
      	at com.cenqua.fisheye.web.admin.interceptors.LoginInterceptor.intercept(LoginInterceptor.java:33)
      	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
      	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
      	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
      	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
      	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
      	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
      	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
      	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
      	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
      	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
      	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
      	at com.opensymphony.xwork.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:186)
      	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
      	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
      	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
      	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
      	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
      	at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:116)
      	at com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:273)
      	at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:111)
      	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
      	at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1272)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
      	at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:54)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:83)
      	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at com.atlassian.crucible.filters.CrucibleFilter.doFilter(CrucibleFilter.java:146)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at com.cenqua.fisheye.web.filters.TotalityFilter.doFilter(TotalityFilter.java:278)
      	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:237)
      	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
      	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:237)
      	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
      	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71)
      	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:78)
      	at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:131)
      	at com.cenqua.fisheye.web.filters.CustomIncludableGzipFilter.doFilter(CustomIncludableGzipFilter.java:27)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at com.cenqua.fisheye.web.filters.ProductInfoFilter.doFilter(ProductInfoFilter.java:44)
      	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:237)
      	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
      	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at com.cenqua.fisheye.web.filters.UpfrontFilter.doFilter(UpfrontFilter.java:54)
      	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:237)
      	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at com.atlassian.fecru.profiling.ProfilingServletFilter.doFilter(ProfilingServletFilter.java:73)
      	at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:237)
      	at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
      	at org.mortbay.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1264)
      	at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:399)
      	at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
      	at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
      	at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:766)
      	at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:450)
      	at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
      	at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
      	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
      	at org.mortbay.jetty.Server.handle(Server.java:326)
      	at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:542)
      	at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:928)
      	at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:549)
      	at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212)
      	at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404)
      	at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410)
      	at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
      Caused by: com.atlassian.crowd.exception.OperationFailedException
      	at com.atlassian.crowd.integration.rest.service.RestCrowdClient.handleCommonExceptions(RestCrowdClient.java:1084)
      	at com.atlassian.crowd.integration.rest.service.RestCrowdClient.authenticateSSOUserWithoutValidatingPassword(RestCrowdClient.java:830)
      	at com.cenqua.fisheye.user.crowd.CrowdAuth.canAuthenticate(CrowdAuth.java:295)
      	at com.cenqua.fisheye.user.crowd.CrowdAuth.access$500(CrowdAuth.java:60)
      	at com.cenqua.fisheye.user.crowd.CrowdAuth$3.call(CrowdAuth.java:258)
      	at com.cenqua.fisheye.user.crowd.CrowdAuth$3.call(CrowdAuth.java:252)
      	at com.cenqua.fisheye.user.crowd.CrowdAuth.withTimer(CrowdAuth.java:98)
      	at com.cenqua.fisheye.user.crowd.CrowdAuth.recreateAuth(CrowdAuth.java:252)
      	... 120 more
      

      And this is logged in the atlassian-jira-security.log file:

      2012-01-16 18:22:29,998 http-8080-3 anonymous 1102x177x1 1hmvm3r 127.0.0.1 /rest/usermanagement/1/search login : 'jirauserserver' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.
      2012-01-16 18:22:30,039 http-8080-3 anonymous 1102x178x1 1hmvm3r 127.0.0.1 /rest/usermanagement/1/session login : 'jirauserserver' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.
      2012-01-16 18:22:30,175 http-8080-3 anonymous 1102x179x1 1hmvm3r 127.0.0.1 /rest/usermanagement/1/session login : 'jirauserserver' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.
      2012-01-16 18:22:30,329 http-8080-3 anonymous 1102x180x1 1hmvm3r 127.0.0.1 /rest/usermanagement/1/session login : 'jirauserserver' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.
      

      Where jirauserserver is the Application Name given in the JIRA User Server config page.

      However, when I insert in the FishEye login screen the credentials of a user that exists in JIRA's user base, the login is successful, and the user is created in FishEye side as crowd Auth, meaning that the communication between FishEye and JIRA is correct, that the URL, application name, password, and IPs are correctly configured.

      Please see the complete logs for reference.

      Attachments

        1. atlassian-jira-security.log
          0.9 kB
        2. atlassian-jira-security.log
          1 kB
        3. fisheye-debug-2012-01-16.log
          59 kB
        4. fisheye-debug-2012-02-09.log
          76 kB
        5. fisheye-error-2012-01-16.log
          36 kB
        6. fisheye-error-2012-02-09.log
          36 kB
        7. skitched-20120213-140841.jpg
          skitched-20120213-140841.jpg
          50 kB

        Activity

          People

            fkraemer Felipe Kraemer
            fkraemer Felipe Kraemer
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            Dates

              Created:
              Updated:
              Resolved: