Uploaded image for project: 'Jira Software Data Center'
  1. Jira Software Data Center
  2. JSWSERVER-14168

"Retrieving operation failed: could not get result" errors.

    XMLWordPrintable

Details

    • Bug
    • Resolution: Timed out
    • High
    • None
    • DCON - old releases
    • DVCS Accounts

    Description

      We are suddenly seeing a number of these errors cropping up:

      2013-02-13 01:43:07,453 BitbucketConnectorExecutorServiceThread:thread-1 WARN ServiceRunner    com.atlassian.jira.plugins.dvcs.scheduler.DvcsScheduler:job [dvcs.servi
      ce.remote.ChangesetIterator] Error obtaining detailed changeset for https://github.ngmoco.com/Mobage/WebGame-defunct-test-repo, node=ef6ed8f1544a059f2488fd1ea8f95377a
      8d6728b
      com.atlassian.jira.plugins.dvcs.exception.SourceControlException: could not get result
              at com.atlassian.jira.plugins.dvcs.spi.github.GithubCommunicator.getDetailChangeset(GithubCommunicator.java:172)
              at com.atlassian.jira.plugins.dvcs.service.remote.ChangesetIterator$1.call(BranchedChangesetIterator.java:151)
              at com.atlassian.jira.plugins.dvcs.service.remote.ChangesetIterator$1.call(BranchedChangesetIterator.java:147)
              at com.atlassian.jira.plugins.dvcs.util.Retryer.retry(Retryer.java:48)
              at com.atlassian.jira.plugins.dvcs.util.Retryer.retry(Retryer.java:18)
              at com.atlassian.jira.plugins.dvcs.service.remote.ChangesetIterator.getDetailedChangeset(BranchedChangesetIterator.java:146)
              at com.atlassian.jira.plugins.dvcs.service.remote.ChangesetIterator.next(BranchedChangesetIterator.java:118)
              at com.atlassian.jira.plugins.dvcs.service.remote.BranchedChangesetIterator.next(BranchedChangesetIterator.java:66)
              at com.atlassian.jira.plugins.dvcs.service.remote.BranchedChangesetIterator.next(BranchedChangesetIterator.java:23)
              at com.atlassian.jira.plugins.dvcs.sync.impl.DefaultSynchronisationOperation.synchronise(DefaultSynchronisationOperation.java:64)
              at com.atlassian.jira.plugins.dvcs.sync.impl.DefaultSynchronizer$1.run(DefaultSynchronizer.java:79)
              at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
              at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
              at java.util.concurrent.FutureTask.run(Unknown Source)
              at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
              at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
              at java.lang.Thread.run(Unknown Source)
      Caused by: org.eclipse.egit.github.core.client.RequestException: Server Error (500)
              at org.eclipse.egit.github.core.client.GitHubClient.createException(GitHubClient.java:516)
              at org.eclipse.egit.github.core.client.GitHubClient.get(GitHubClient.java:662)
              at org.eclipse.egit.github.core.service.CommitService.getCommit(CommitService.java:179)
              at com.atlassian.jira.plugins.dvcs.spi.github.GithubCommunicator.getDetailChangeset(GithubCommunicator.java:168)
              ... 16 more

      We haven't changed anything on the GHE or JIRA side, and things have been running smoothly.

      Attachments

        Activity

          People

            Unassigned Unassigned
            e03bbaa79d7d Ashton Treadway
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: