NullPointerException when using "Reset Password" function

NPE when trying to reset a password using the Console for an account created through the SOAP API

2008-11-19 05:41:51,502 http-8095-Processor21 ERROR [console.action.principal.ResetPassword]
java.lang.NullPointerException
at java.util.regex.Matcher.appendReplacement(Matcher.java:699)
at java.util.regex.Matcher.replaceAll(Matcher.java:813)
at java.lang.String.replaceAll(String.java:2190)
at com.atlassian.crowd.event.listener.ResetPasswordListener.handleEvent(ResetPasswordListener.java:78)
at com.atlassian.event.DefaultEventManager$2.run(DefaultEventManager.java:202)
at com.atlassian.event.DefaultEventManager$1.execute(DefaultEventManager.java:46)
at com.atlassian.event.DefaultEventManager.handleEventListener(DefaultEventManager.java:198)
at com.atlassian.event.DefaultEventManager.sendEventTo(DefaultEventManager.java:192)
at com.atlassian.event.DefaultEventManager.onApplicationEvent(DefaultEventManager.java:79)
at org.springframework.context.event.SimpleApplicationEventMulticaster$1.run(SimpleApplicationEventMulticaster.java:78)
at org.springframework.core.task.SyncTaskExecutor.execute(SyncTaskExecutor.java:49)
at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:76)
at org.springframework.context.support.AbstractApplicationContext.publishEvent(AbstractApplicationContext.java:275)
at com.atlassian.event.DefaultEventManager.publishEvent(DefaultEventManager.java:70)
at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.resetPassword(DirectoryManagerGeneric.java:1057)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at com.atlassian.spring.interceptors.SpringProfilingInterceptor.invoke(SpringProfilingInterceptor.java:20)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:106)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at $Proxy13.resetPassword(Unknown Source)
at com.atlassian.crowd.console.action.principal.ResetPassword.doUpdate(ResetPassword.java:36)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.opensymphony.xwork.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:358)
at com.opensymphony.xwork.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:218)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:192)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
at com.atlassian.xwork.interceptors.TransactionalInvocation.invokeAndHandleExceptions(TransactionalInvocation.java:72)
at com.atlassian.xwork.interceptors.TransactionalInvocation.invokeInTransaction(TransactionalInvocation.java:59)
at com.atlassian.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:56)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:116)
at com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:273)
at com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:202)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.opensymphony.webwork.dispatcher.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:88)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:265)
at com.atlassian.crowd.console.filter.ChangePasswordFilter.doFilterInternal(ChangePasswordFilter.java:69)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:107)
at org.acegisecurity.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:72)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.ui.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:166)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.wrapper.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:81)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.ui.logout.LogoutFilter.doFilter(LogoutFilter.java:110)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:149)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:183)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138)
at com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:198)
at com.atlassian.crowd.console.filter.CrowdOpenSessionInViewFilter.doFilterInternal(CrowdOpenSessionInViewFilter.java:26)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:88)
at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:64)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:183)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138)
at com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.crowd.console.filter.LicenceFilter.doFilterInternal(LicenceFilter.java:54)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:183)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138)
at com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:38)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:33)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:874)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:619)