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  1. Crucible
  2. CRUC-4916

Better handling of GWT issues in Admin console

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    Description

      Since the release of 2.4.x, customers have been reporting numerous GWT errors when accessing the Admin console. These errors seem to mainfest themselves in a dialog box in the UI, but only seem to mask some underlying problem that's usually occurring with repository indexing or some other error.

      For example:

      Stack trace 1

      2010-11-12 04:14:35,782 ERROR [btpool0-10] fisheye.app com.atlassian.fecru.gwt.core.server.LoggingRPCServiceImpl-error - Failed to load administration panel:com.google.gwt.core.client.impl.AsyncFragmentLoader$HttpDownloadFailure: HTTP download failed with status 206
      Unknown.G6b(Unknown source:0)
      Unknown.b7b(Unknown source:0)
      Unknown.anonymous(Unknown source:0)
      Unknown.i7b(Unknown source:0)
      Unknown.anonymous(Unknown source:0)
      Unknown.anonymous(Unknown source:0)
      2010-11-12 04:17:21,956 ERROR [btpool0-15] fisheye
      

      Stack trace 2

      Error calling server:com.atlassian.fecru.gwt.admin.shared.OperationFailureException: Repository took too long to stop, you may need to start it manually. Unknown.kGb(Unknown source:0) Unknown.qGb(Unknown source:0) Unknown.LPc(Unknown source:0) Unknown.os(Unknown source:0) Unknown.uNc(Unknown source:0) Unknown.oOc(Unknown source:0) Unknown.$bc(Unknown source:0)
      

      Stack trace 3

      Error calling server:com.google.gwt.user.client.rpc.StatusCodeException: The call failed on the server; see server log for details Unknown.PJc(Unknown source:0) Unknown.oOc(Unknown source:0) Unknown.$bc(Unknown source:0) Unknown.Ccc(Unknown source:0) Unknown.<anonymous>(Unknown source:0) Unknown.s2b(Unknown source:0) Unknown.onreadystatechange(Unknown source:0)
      

      Stack trace 4

      Error calling server:com.google.gwt.user.client.rpc.StatusCodeException: 500 The call failed on the server; see server log for details
      

      Stack trace 5
      The JVM used by FishEye has been moved/removed and is not accessible:

      WARN  [qtp1171802656-1523 ] / ContextHandler$Context-log - Exception while dispatching incoming RPC call
      com.google.gwt.user.server.rpc.UnexpectedException: Service method 'public abstract com.atlassian.fecru.gwt.admin.shared.repositories.RepositoryInitData com.atlassian.fecru.gwt.admin.client.RepositoryAdminRpcService.getRepositoryInitData() throws com.atlassian.fecru.gwt.admin.shared.AuthorizationException' threw an unexpected exception: java.lang.InternalError: java.io.FileNotFoundException: /usr/java/jdk1.8.0_60/jre/lib/charsets.jar
      ...
      Caused by: java.lang.InternalError: java.io.FileNotFoundException: /usr/java/jdk1.8.0_60/jre/lib/charsets.jar
      	at sun.misc.URLClassPath$JarLoader.getResource(URLClassPath.java:1003)
      ...
      ERROR [qtp1171802656-1527 ] fisheye LoggingRPCServiceImpl-error - Error calling server:com.google.gwt.user.client.rpc.StatusCodeException: 500 The call failed on the server; see server log for details
      

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              Unassigned Unassigned
              dhansen@atlassian.com Dylan Hansen [Atlassian]
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                Created:
                Updated:
                Resolved: