Details
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Bug
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Resolution: Obsolete
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Medium
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11
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Severity 3 - Minor
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Description
NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.
Summary
Question's owner is not receiving any email notification regarding new answers being posted on the question.
Environment
- Confluence 1000.340.0
- Questions for Confluence Plugin 2.4.14-D20160804T002212
Steps to Reproduce
- Create two users (UserA and UserB)
- Create a test laber (Label1)
- As UserA watch the Label1
- As UserA create a question with Label1
- As UserB post an answer to the question raised in the previous step
Expected Results
UserA should get email notification regarding the answer posted to his question.
Actual Results
- No email notification is sent.
- Error in logs:
2017-01-13 12:29:45,253 WARN [http-nio-8090-exec-3] [atlassian.confluence.cache.TransactionalCacheFactoryCleaner] lambda$cleaner$2 Forcibly unbound thread-local transactional caches prior to request execution: [com.atlassian.confluence.security.CachingSpacePermissionManager.permissions, com.atlassian.confluence.security.SpacePermissionGroupNamesCache, com.atlassian.confluence.user.crowd.CachedCrowdMembershipDao.STRING_PARENT_CACHE, com.atlassian.confluence.user.crowd.CachedCrowdUserDao.USER_CACHE, com.atlassian.confluence.user.crowd.DefaultApplicationCache] -- referer: http://quicksilver:8090/confluence/questions/1048793/tete | url: /confluence/cq/answerquestion.action | traceId: 28211703339576ca | userName: guivianabr2 2017-01-13 12:29:45,289 ERROR [AtlassianEvent::CustomizableThreadFactory-2] [plugins.questions.notification.QuestionsNotificationsSender] sendNotification Error sending notification -- url: /confluence/cq/answerquestion.action | traceId: 28211703339576ca | userName: guivianabr2 | referer: http://quicksilver:8090/confluence/questions/1048793/tete | action: answerquestion java.lang.IllegalArgumentException: parameter value cannot be null at org.springframework.util.Assert.notNull(Assert.java:115) at com.atlassian.confluence.web.UrlBuilder.add(UrlBuilder.java:77) at com.atlassian.confluence.plugins.questions.notification.QuestionsNotificationsSender.getWebItemLinks(QuestionsNotificationsSender.java:279) at com.atlassian.confluence.plugins.questions.notification.QuestionsNotificationsSender.access$600(QuestionsNotificationsSender.java:54) at com.atlassian.confluence.plugins.questions.notification.QuestionsNotificationsSender$1.call(QuestionsNotificationsSender.java:206)
- If the question's owner answers his question, he will receive the notification, however, from other users, he won't.
Notes
UserA receives notifications of his question posted (question created).
UserA receives notifications of comments added into an answer.
Enabling "Notify of my own changes" at users' profile level does not affect this.
Workaround
none so far
Attachments
Issue Links
- is duplicated by
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CONFCLOUD-46658 Notification Not Generated on Answer Submission
- Closed
- is related to
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CONFSERVER-47185 Question's owner not receiving email notification about new answer posted
- Closed
- relates to
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CONFCLOUD-58286 No email notifications from New Questions
- Closed