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  1. Confluence Data Center
  2. CONFSERVER-8730

PDF, Word and XML exports fail with absolute temp directory path in confluence.cfg.xml

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      Confluence cannot resolve the file path of the 'temp' directory in the home folder properly if it is modified in the confluence.cfg.xml.
      This leads to a 403 - Forbidden - page in Confluence when attempting a PDF Export.

      E.g. Default value:
      <property name="webwork.multipart.saveDir">${confluenceHome}/temp</property>

      Changed value:
      <property name="webwork.multipart.saveDir">/home/foo/confluence-temp/test</property>

      The result is this URL and 403 page shown:

      http://localhost:8080/download//home/foo/confluence-temp/test/export_06192007_133711/ds-32787-20070619-13_37_11.pdf

      Checking the proper path with HttpLiveHeaders, the correct path should be something like this:

      http://localhost:8080/download/temp/export_06192007_133711/ds-32787-20070619-13_37_11.pdf

      Confluence should be able to update the path with this change. Consequently, it can be fixed by reverting the above webwork.multipart.saveDir back to ${confluenceHome}/temp.

      This issue can be reproduced by using the symbolic link as well.

      Workaround solution:
      On Linux, you can use the file system bind via "fstab" to bind the temp folder with another temp folder from another file system.

            [CONFSERVER-8730] PDF, Word and XML exports fail with absolute temp directory path in confluence.cfg.xml

            James Whitehead made changes -
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Sunny Wu made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 658252 ]
            James Whitehead made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            UIS Original: 15 New: 16
            Richard Atkins made changes -
            Fix Version/s Original: 7.20.0 [ 101390 ]
            Fix Version/s New: 7.18.2 [ 101802 ]
            Fix Version/s New: 7.17.5 [ 101801 ]
            Fix Version/s New: 7.19.0 [ 101690 ]
            Kenny MacLeod made changes -
            Remote Link New: This issue links to "R7.17 P2. Blockers › Tier 2 Plugins against Confluence latest - Phoenix › issue-717-CONFSERVER-8730-backport (server-syd-bamboo)" [ 653738 ]
            Kenny MacLeod made changes -
            Remote Link New: This issue links to "R7.17 P1. Baseline › Unit, Integration, CTK Tests › issue-717-CONFSERVER-8730-backport (server-syd-bamboo)" [ 653737 ]
            Kenny MacLeod made changes -
            Remote Link New: This issue links to "R7.17 P1. Baseline › Data Center Tests, Postgres 14.x, Tomcat 9, Java 11 › issue-717-CONFSERVER-8730-backport (server-syd-bamboo)" [ 653824 ]
            Kenny MacLeod made changes -
            Remote Link New: This issue links to "R7.17 P1. Baseline › Spring-wired Integration Tests › issue-717-CONFSERVER-8730-backport (server-syd-bamboo)" [ 653639 ]
            Kenny MacLeod made changes -
            Remote Link New: This issue links to "R7.17 P1. Performance › Page Weight Ratchet Build › issue-717-CONFSERVER-8730-backport (server-syd-bamboo)" [ 653823 ]

              8b5c2ab424ac Jing Zheng
              ktran Kevin Tran [Atlassian]
              Affected customers:
              29 This affects my team
              Watchers:
              45 Start watching this issue

                Created:
                Updated:
                Resolved: