Details
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Suggestion
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Resolution: Won't Fix
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None
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None
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Mac OS, NeoOffice 3.0.2
Description
NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.
The saving of a modified page opened over WebDAV / "Edit in Word" functionality is reported to be broken for NeoOffice 3.0.2 in Studio 2.5. Also not mentioned specifically, this page doesn't mention that this version is incompatible.
The exception occurs if the customer saves a modified page back to the server while reading in the document from the request InputStream in the underlying Aspose Words library.
@400000004d59686a16abeabc -- url: /wiki/plugins/servlet/confluence/editinword/7372872/content/*****.doc | userName: ***** @400000004d59686a16abeea4 org.apache.jackrabbit.webdav.DavException @400000004d59686a16abeea4 at com.benryan.servlet.webdav.PageAsDocResource.saveData(PageAsDocResource.java:186) @400000004d59686a16abfa5c at com.benryan.servlet.webdav.PageResource.addMember(PageResource.java:64) @400000004d59686a16abfe44 at org.apache.jackrabbit.webdav.server.AbstractWebdavServlet.doPut(AbstractWebdavServlet.java:503) @400000004d59686a16ac022c at org.apache.jackrabbit.webdav.server.AbstractWebdavServlet.execute(AbstractWebdavServlet.java:240) @400000004d59686a16ac0614 at com.atlassian.confluence.extra.webdav.servlet.ConfluenceWebdavServlet.service(ConfluenceWebdavServlet.java:104) ... @400000004d59686a16b0096c Caused by: com.aspose.words.FileCorruptedException: The document appears to be corrupted and cannot be loaded. @400000004d59686a16b00d54 at com.aspose.words.Document.a(Unknown Source) @400000004d59686a16b024c4 at com.aspose.words.Document.b(Unknown Source) @400000004d59686a16b028ac at com.aspose.words.Document.a(Unknown Source) @400000004d59686a16b028ac at com.aspose.words.Document.<init>(Unknown Source) @400000004d59686a16b02c94 at com.aspose.words.Document.<init>(Unknown Source) @400000004d59686a16b0307c at com.aspose.words.Document.<init>(Unknown Source) @400000004d59686a16b0307c at com.benryan.servlet.webdav.PageAsDocResource.saveData(PageAsDocResource.java:176) @400000004d59686a16b0401c ... 135 more @400000004d59686a16b0401c Caused by: java.lang.IllegalStateException: java.nio.charset.UnsupportedCharsetException: UTF-7 @400000004d59686a16b04404 at asposewobfuscated.mf.vb(Unknown Source) @400000004d59686a16b047ec at asposewobfuscated.mf.uX(Unknown Source) @400000004d59686a16b047ec at asposewobfuscated.mf.U(Unknown Source) @400000004d59686a16b04bd4 at com.aspose.words.ha.iE(Unknown Source) @400000004d59686a16b0578c at com.aspose.words.ha.g(Unknown Source) @400000004d59686a16b0578c ... 141 more @400000004d59686a16b05b74 Caused by: java.nio.charset.UnsupportedCharsetException: UTF-7 @400000004d59686a16b05f5c at java.nio.charset.Charset.forName(Charset.java:505) @400000004d59686a16b06344 ... 146 more
Here are the version changes between Studio 2.4 and 2.5 in the involved code:
Confluence 3.3.3
WebDAV Plugin 2.4 (Jackrabbit 1.4)
Office Connector Plugin 1.13 (Aspose Words 3.2.1)
Confluence 3.4.7
WebDAV Plugin 2.5 (Jackrabbit 1.4)
Office Connector Plugin 1.15 (Aspose Words 3.2.1)
This post makes me suspicious that the used UTF-7 encoding might just be a fallback / hiding the original cause. I'm on Linux, thus couldn't verify / reproduce the bug. I asked the customer to edit a page I've verified to be modifiable over OpenOffice 3.2, but he just switched versions to OpenOffice 3.3 and reported it to be working / closed the issue.
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