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  1. Confluence Data Center
  2. CONFSERVER-35110

Error when we try to log in

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Details

    • Bug
    • Resolution: Support Request
    • High
    • None
    • 5.5
    • None

    Description

      HI,

      We have this error message when we try to log in confluence:

      Cause
      java.lang.NullPointerException
      at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:721)
      Stack Trace:[hide]

      java.lang.NullPointerException
      at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:721)
      at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)
      at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
      at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
      at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
      at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323)

      LOG ERROR
      Exception in thread "Timeout guard" java.lang.NoClassDefFoundError: Could not initialize class javax.crypto.JceSecurity
      at javax.crypto.Cipher.getInstance(Cipher.java:499)
      at sun.security.ssl.JsseJce.getCipher(JsseJce.java:224)
      at sun.security.ssl.CipherBox.<init>(CipherBox.java:150)
      at sun.security.ssl.CipherBox.newCipherBox(CipherBox.java:208)
      at sun.security.ssl.CipherSuite$BulkCipher.newCipher(CipherSuite.java:467)
      at sun.security.ssl.CipherSuite$BulkCipher.isAvailable(CipherSuite.java:507)
      at sun.security.ssl.CipherSuite$BulkCipher.isAvailable(CipherSuite.java:485)
      at sun.security.ssl.CipherSuite.isAvailable(CipherSuite.java:190)
      at sun.security.ssl.SSLContextImpl.getApplicableCipherSuiteList(SSLContextImpl.java:342)
      at sun.security.ssl.SSLContextImpl.getDefaultCipherSuiteList(SSLContextImpl.java:300)
      at sun.security.ssl.SSLSocketImpl.init(SSLSocketImpl.java:576)
      at sun.security.ssl.SSLSocketImpl.<init>(SSLSocketImpl.java:446)
      at sun.security.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:140)
      at org.apache.commons.httpclient.protocol.SSLProtocolSocketFactory.createSocket(SSLProtocolSocketFactory.java:82)
      at org.apache.commons.httpclient.protocol.ControllerThreadSocketFactory$1.doit(ControllerThreadSocketFactory.java:91)
      at org.apache.commons.httpclient.protocol.ControllerThreadSocketFactory$SocketTask.run(ControllerThreadSocketFactory.java:158)
      at java.lang.Thread.run(Thread.java:745)

      Thanks for your help

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            shaffenden Steve Haffenden (Inactive)
            99497e81-e9cd-4a70-91ee-b19ab3396810 Deleted Account (Inactive)
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            Dates

              Created:
              Updated:
              Resolved: