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  1. Confluence Data Center
  2. CONFSERVER-35077

No JIRA issue link will be created in Confluence page when creating a large amount of JIRA issue from pages.

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    Description

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Step to reproduce:

      1. Create a table with 30 row.
      2. Fill all the table row with some word
      3. Highlight one of the row and click the JIRA issue icon
      4. Select the option Create X issues from this table
      5. Then select create.

      Expected result
      New JIRA issue will be created in JIRA project and the link will be added in the Confluence page.

      Observed result
      New JIRA issues are created in JIRA project however no link are added in the Confleunce page. Sometimes the process will hang and you are force to refresh the page. An error is displayed:

      X issues have been created, but there are problems in adding them to the page.
      You can manually add them later using JIRA macro.

      The following will appear in the logs as well:

      2014-09-17 13:16:09,661 WARN [http-bio-8091-exec-1] [internal.integration.jira.DefaultJiraService] communicateWithJira Problem communicating with JIRA
 -- referer: http://new.com/display/WEB/test | url: /teamsite/rest/jira-integration/1.0/issues | userName: van.ly
com.atlassian.sal.api.net.ResponseException: java.net.SocketTimeoutException: Read timed out
	at com.atlassian.sal.core.net.HttpClientRequest.executeAndReturn(HttpClientRequest.java:376)
	at com.atlassian.plugins.rest.module.jersey.JerseyRequest.executeAndReturn(JerseyRequest.java:161)

      Workaround

      The only available workaround is to manually add JIRA issue links to the page.

      Attachments

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-41167 Sometimes JIRA issues are not added to Confluence page

          • Low - Low priority issues
          • Long Term Backlog
          relates to

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-35077 No JIRA issue link will be created in Confluence page when creating multiple JIRA issue from pages.

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-54346 Automatic Issue Linking does not work for more than 20 issues

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-40465 No JIRA issue link will be created in Confluence page when creating a JIRA issue from pages with duplicate text

          • Low - Low priority issues
          • Gathering Impact
          mentioned in

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            People

              qpham@atlassian.com Quan Pham
              jcheok Jing Hwa Cheok (Inactive)
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              77 Vote for this issue
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              78 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: