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Bug
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Resolution: Timed out
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Low
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13
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Severity 3 - Minor
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Error
When saving a page, the following error occurs:
Oops - an error has occurred:
Cause
javax.servlet.ServletException: Servlet execution threw an exception
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:313)
caused by: java.lang.StackOverflowError
at org.owasp.validator.html.scan.AntiSamyDOMScanner.recursiveValidateTag(AntiSamyDOMScanner.java:360)
Stack Trace:[hide]
javax.servlet.ServletException: Servlet execution threw an exception
Diagnosis:
Often occurs when data has been copied and pasted from other Confluence pages. To check Click Tools > View Storage Format on the trouble page. Here you will likely see some tags that had not been closed, such as:
<strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>
Workaround:
- Copy the page from Tools > Copy
- While in edit mode, Select All content, and Cut to clipboard.
- Save page.
- Edit copy of page, and paste all content back in.
- Save page.
- Use this copy now as the original page.
- relates to
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- Closed
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[CONFCLOUD-54147] ServletException while saving pages with corrupt formatting
Another possible workaround:
- Select all of the text on the page
- De-bold the text and save the page
- Once saved, re-bold the necessary text
Hi everyone,
Thank you for previously raising this bug and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.
As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.
Thank you again for providing valuable feedback to our team!