Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-30765

Confluence doesn't send email although the smtp server is correctly set up

    XMLWordPrintable

Details

    • Bug
    • Resolution: Support Request
    • Medium
    • None
    • 5.1.3
    • None
    • Linux Centos
      PostgreSQL

    Description

      Hi,

      The email sending doesn't work in our Confluence although the smtp server is correctly set up. The same smtp configuration parameter works with Jira installed on the same server.

      In the atlassian-confluence.log, I have the following error:

      2013-09-12 15:59:00,015 ERROR [scheduler_Worker-10] [atlassian.core.task.AbstractErrorQueuedTaskQueue] handleException java.lang.NullPointerException
      java.lang.NullPointerException
      at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:156)
      at com.atlassian.confluence.jmx.JmxSMTPMailServer.send(JmxSMTPMailServer.java:80)
      at com.atlassian.confluence.mail.template.AbstractMailNotificationQueueItem.send(AbstractMailNotificationQueueItem.java:135)
      at com.atlassian.confluence.mail.template.PreRenderedMailNotificationQueueItem.send(PreRenderedMailNotificationQueueItem.java:140)
      at com.atlassian.confluence.mail.template.AbstractMailNotificationQueueItem.execute(AbstractMailNotificationQueueItem.java:106)
      at com.atlassian.core.task.AbstractErrorQueuedTaskQueue$TaskDecorator.execute(AbstractErrorQueuedTaskQueue.java:107)
      at com.atlassian.core.task.AbstractTaskQueue.flush(AbstractTaskQueue.java:45)
      at com.atlassian.core.task.AbstractErrorQueuedTaskQueue.flush(AbstractErrorQueuedTaskQueue.java:37)
      at com.atlassian.quartz.jobs.TaskQueueFlushJob.doExecute(TaskQueueFlushJob.java:32)
      at com.atlassian.quartz.jobs.AbstractJob.executeInternal(AbstractJob.java:88)
      at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:86)
      at com.atlassian.confluence.setup.quartz.DelegatingClusterAwareQuartzJobBean.executeJob(DelegatingClusterAwareQuartzJobBean.java:16)
      at com.atlassian.confluence.setup.quartz.AbstractClusterAwareQuartzJobBean.surroundJobExecutionWithLogging(AbstractClusterAwareQuartzJobBean.java:64)
      at com.atlassian.confluence.setup.quartz.AbstractClusterAwareQuartzJobBean.executeInternal(AbstractClusterAwareQuartzJobBean.java:46)
      at org.springframework.scheduling.quartz.QuartzJobBean.execute(QuartzJobBean.java:86)
      at org.quartz.core.JobRunShell.run(JobRunShell.java:199)
      at com.atlassian.confluence.schedule.quartz.ConfluenceQuartzThreadPool$1.run(ConfluenceQuartzThreadPool.java:20)
      at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)

      -------------------------------------------------------------------
      Could you please help me?

      Thanks a lot.

      Viet-Anh NGUYEN

      Attachments

        Issue Links

          Activity

            People

              shaffenden Steve Haffenden (Inactive)
              04fe8556894c Viet-Anh Nguyen
              Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: