User Management Delegated to JIRA

[INFO] CacheFilter - -<cache>: Using cached entry for /confluence/styles/main-action.css_GET_
2005-04-13 16:31:22,066 ERROR [atlassian.confluence.user.DefaultUserAccessor] Found null when looking for [patrick.greene] on permission [USECONFLUENCE]

A new user was added in jira. The user does not show up user the list of users when I view the list through "Manage Users". The above error is thrown when I select "Manage Users" but the user is definitely in a group that can use confluence.

Deleting the user and recreating it doesn't help. Using the link "Manage Users" -> "Show all registered users" throws the exception you see below.

Cause:
java.lang.NullPointerException

Stack Trace: [hide]

java.lang.NullPointerException
at com.opensymphony.user.User.(User.java:53)
at com.opensymphony.user.UserManager.buildEntity(UserManager.java:339)
at com.opensymphony.user.UserManager.getEntities(UserManager.java:290)
at com.opensymphony.user.UserManager.getUsers(UserManager.java:200)
at bucket.user.DefaultUserAccessor.getUsers(DefaultUserAccessor.java:54)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at org.springframework.aop.framework.AopProxyUtils.invokeJoinpointUsingReflection(AopProxyUtils.java:61)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:149)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:116)
at com.atlassian.confluence.util.profiling.SpringProfilingInterceptor.invoke(SpringProfilingInterceptor.java:16)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:138)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:56)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:138)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:152)
at $Proxy8.getUsers(Unknown Source)
at com.atlassian.confluence.user.actions.BrowseUsersAction.getUsers(BrowseUsersAction.java:63)
at com.atlassian.confluence.user.actions.BrowseUsersAction.execute(BrowseUsersAction.java:46)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:168)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.security.actions.PermissionCheckInterceptor.intercept(PermissionCheckInterceptor.java:40)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.pages.actions.PageAwareInterceptor.intercept(PageAwareInterceptor.java:73)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.core.ConfluenceAutowireInterceptor.intercept(ConfluenceAutowireInterceptor.java:25)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.user.actions.AuthenticatedUserInterceptor.intercept(AuthenticatedUserInterceptor.java:51)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.util.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:133)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:115)
at com.opensymphony.webwork.dispatcher.ServletDispatcher.serviceAction(ServletDispatcher.java:229)
at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:199)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
at com.atlassian.confluence.util.profiling.ProfilingPageFilter.parsePage(ProfilingPageFilter.java:159)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:168)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:181)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.springframework.orm.hibernate.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:170)
at bucket.custom.FlushingSpringSessionInViewFilter.doFilterInternal(FlushingSpringSessionInViewFilter.java:30)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:73)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
at com.atlassian.confluence.util.error.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:27)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:36)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2417)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:193)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:781)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:549)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:589)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:666)
at java.lang.Thread.run(Thread.java:534)

Referer URL: https://url.com/confluence/admin/users/browseusers.action

Build Information:
Uptime: 7 hours, 55 minutes, 58 seconds
Version: 1.3.5
Build Number: 122

Server Information:
Application Server: Apache Tomcat/4.1.29
Servlet Version: 2.3
Database Dialect: bucket.dialect.MySQLDialect

Memory Information:
Total Memory: 254 MB
Free Memory: 52 MB
Used Memory: 202 MB

System Information:
System Date: Wednesday, 13 Apr 2005
System Time: 16:26:27
System Favourite Colour: Lime
Java Version: 1.4.2_03
Java Vendor: Sun Microsystems Inc.
JVM Version: 1.0
JVM Vendor: Sun Microsystems Inc.
JVM Implementation Version: 1.4.2_03-b02
Java Runtime: Java(TM) 2 Runtime Environment, Standard Edition
Java VM: Java HotSpot(TM) Client VM
User Name: jira
User Timezone: Eire
Operating System: Linux 2.6.5-7.139-smp
OS Architecture: i386
Request

Information:
URL: http://url.com:8080/confluence/admin/users/browseusers.action

• Scheme: http
• Server: url.com
• Port: 8080
• URI: /confluence/500page.jsp
• - Context Path: /confluence
• - Servlet Path: /500page.jsp
• - Path Info: null
• - Query String: viewAll=true

Attributes:

• javax.servlet.error.message :
• javax.servlet.error.exception : java.lang.NullPointerException
• os_securityfilter_already_filtered : true
• _sitemesh_using_stream : false
• com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
• javax.servlet.error.request_uri : /confluence/admin/users/browseusers.action
• javax.servlet.error.status_code : 500
• _sitemesh_filterapplied : true
• javax.servlet.error.servlet_name : action
• webwork.valueStack : com.opensymphony.xwork.util.OgnlValueStack@1a1591c
• atlassian.core.seraph.original.url : /admin/users/browseusers.action?viewAll=true
• loginfilter.already.filtered : true
• javax.servlet.jsp.jspException : java.lang.NullPointerException
• sessioninview.FILTERED : true

Parameters:

• viewAll = true

Logging:
0 log statements generated by this request.