Administration->Manage Users causes an error

I have Jira setup to manage my Confluence users. I have an evaluation license for 50 Users (email is MRiffe@upstate.com). Things appeared to be working smoothly until I added another person to my 'confluence-users' group, bringing the total to 18 people. The 18th person was not able to log into confluence; logging into Jira was no problem. I logged into Confluence as the administrator, clicked on the Administration tab, clicked on the Manage Users link, and was presented with the following error:
<error>
Cause:
java.lang.NullPointerException

Stack Trace: [hide]

java.lang.NullPointerException
at com.atlassian.confluence.user.DefaultUserAccessor.getActiveUsers(DefaultUserAccessor.java:171)
at sun.reflect.GeneratedMethodAccessor513.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at org.springframework.aop.framework.AopProxyUtils.invokeJoinpointUsingReflection(AopProxyUtils.java:61)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:149)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:116)
at com.atlassian.confluence.util.profiling.SpringProfilingInterceptor.invoke(SpringProfilingInterceptor.java:16)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:138)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:56)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:138)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:152)
at $Proxy7.getActiveUsers(Unknown Source)
at com.atlassian.confluence.user.actions.BrowseUsersAction.getUsers(BrowseUsersAction.java:65)
at com.atlassian.confluence.user.actions.BrowseUsersAction.execute(BrowseUsersAction.java:46)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:168)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.security.actions.PermissionCheckInterceptor.intercept(PermissionCheckInterceptor.java:40)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.pages.actions.PageAwareInterceptor.intercept(PageAwareInterceptor.java:73)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.core.ConfluenceAutowireInterceptor.intercept(ConfluenceAutowireInterceptor.java:25)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.user.actions.AuthenticatedUserInterceptor.intercept(AuthenticatedUserInterceptor.java:51)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.atlassian.confluence.util.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:133)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:115)
at com.opensymphony.webwork.dispatcher.ServletDispatcher.serviceAction(ServletDispatcher.java:229)
at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:199)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:809)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:200)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:146)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
at com.atlassian.confluence.util.profiling.ProfilingPageFilter.parsePage(ProfilingPageFilter.java:159)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:146)
at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:168)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:146)
at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:181)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:146)
at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:146)
at org.springframework.orm.hibernate.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:170)
at bucket.custom.FlushingSpringSessionInViewFilter.doFilterInternal(FlushingSpringSessionInViewFilter.java:30)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:73)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:146)
at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
at com.atlassian.confluence.util.error.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:26)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:146)
at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:36)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:146)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:209)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:144)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2358)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:133)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:118)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:116)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:594)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:127)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:596)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:433)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:948)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:152)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Thread.java:534)

Referer URL: http://dcapp03:9001/wiki/admin/license.action

Build Information:
Uptime: 2 days, 21 hours, 8 minutes, 58 seconds
Version: 1.3.1
Build Number: 113

Server Information:
Application Server: Apache Tomcat/4.1.31
Servlet Version: 2.3
Database Dialect: N/A

Memory Information:
Total Memory: 126 MB
Free Memory: 25 MB
Used Memory: 101 MB

System Information:
System Date: Monday, 24 Jan 2005
System Time: 13:52:46
System Favourite Colour: Lime
Java Version: 1.4.2_03
Java Vendor: Sun Microsystems Inc.
JVM Version: 1.0
JVM Vendor: Sun Microsystems Inc.
JVM Implementation Version: 1.4.2_03-b02
Java Runtime: Java(TM) 2 Runtime Environment, Standard Edition
Java VM: Java HotSpot(TM) Server VM
User Name: SYSTEM
User Timezone: America/New_York
Operating System: Windows 2000 5.0
OS Architecture: x86
Request

Information:
URL: http://dcapp03:9001/wiki/admin/users/browseusers.action

• Scheme: http
• Server: dcapp03
• Port: 9001
• URI: /wiki/500page.jsp
• - Context Path: /wiki
• - Servlet Path: /500page.jsp
• - Path Info: null
• - Query String: null

Attributes:

• javax.servlet.error.exception : java.lang.NullPointerException
• javax.servlet.error.message :
• os_securityfilter_already_filtered : true
• com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
• _sitemesh_using_stream : false
• javax.servlet.error.request_uri : /wiki/admin/users/browseusers.action
• javax.servlet.error.status_code : 500
• _sitemesh_filterapplied : true
• javax.servlet.error.servlet_name : action
• webwork.valueStack : com.opensymphony.xwork.util.OgnlValueStack@6c3d4
• loginfilter.already.filtered : true
• atlassian.core.seraph.original.url : /admin/users/browseusers.action
• javax.servlet.jsp.jspException : java.lang.NullPointerException
• sessioninview.FILTERED : true

Parameters:

Logging:
0 log statements generated by this request.
</error>

I removed and added the user serveral times. I also noticed, when clicking on the License Details link, the total number of users was displayed as the velocity macro; it was not realized.

When I have 17 users in my 'confluence-users' group, all works fine (i.e. Manage Users and License Details links).

I've attached the log files from my confluence installation