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  1. Confluence Data Center
  2. CONFSERVER-21371

Page move fails with deep page hierarchy

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    Description

      When moving a page with 5 or more children to a new space, the UI component shows "Move failed. There was a problem contacting the server." The page cannot be moved.

      A related article from the knowledge base originally suggested a data integrity problem with the Ancestors table, but there is a replicable bug as well:

      Steps to reproduce:

      1. created a page w/ no page content. Attached 2 .png files to the page
      2. created 5 copies of this page and then, using the Space Admin Pages view, drag & dropped them into a hierarchy - one page below the other, until the pages are a total of 6 levels deep - 1 child page below each parent
      3. use the Tools -> Move Page menu item. Select another Space and tried moving under the Home page for that Space

      Result:

      1. get "Move failed. There was a problem contacting the server." in the GUI
      2. ALL attachments to all pages in the page tree are gone – seemingly irrecoverably (short of going to backup).

      Workaround
      There's a recovery script posted here. There's a find and recover attachments script there.

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              don.willis@atlassian.com Don Willis
              jlargman Jeremy Largman
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