Issue Details (XML | Word | Printable)

Key: CONF-2075
Type: Bug Bug
Status: Resolved Resolved
Resolution: Timed out
Priority: Major Major
Assignee: Unassigned
Reporter: John Howard
Votes: 0
Watchers: 0
Operations

Add/Edit UI Mockup to this issue
If you were logged in you would be able to see more operations.
Confluence

"java.lang.InternalError: Can't connect to window server" when exporting page as PDF

Created: 25/Oct/04 10:17 AM   Updated: 08/Jan/07 07:29 PM
Component/s: PDF Generation
Affects Version/s: 1.2.3
Fix Version/s: None

Time Tracking:
Not Specified

Environment:
Server Information:
Application Server: Apache Tomcat/4.1.29-LE-jdk14
Servlet Version: 2.3
Database Dialect: bucket.dialect.MySQLDialect

Memory Information:
Total Memory: 63 MB
Free Memory: 1 MB
Used Memory: 62 MB

System Information:
System Date: Monday, 25 Oct 2004
System Time: 15:12:05
System Favourite Colour: Jet Black
Java Version: 1.4.2_05
Java Vendor: Apple Computer, Inc.
JVM Version: 1.0
JVM Vendor: Sun Microsystems Inc.
JVM Implementation Version: 1.4.2-38
Java Runtime: Java(TM) 2 Runtime Environment, Standard Edition
Java VM: Java HotSpot(TM) Client VM
User Name: appserver
User Timezone: Europe/London
Operating System: Mac OS X 10.3.5
OS Architecture: ppc
Request


Participants: Charles Miller [old account, do not assign issues] and John Howard
Since last comment: 4 years, 2 weeks, 3 days ago
Resolution Date: 08/Jan/07 07:29 PM
Labels:


 Description  « Hide
pdf export of a page produces the following error:

Cause:
bucket.core.InfrastructureException: java.lang.InternalError: Can't connect to window server - not enough permissions.

Stack Trace: [hide]

bucket.core.InfrastructureException: java.lang.InternalError: Can't connect to window server - not enough permissions.
at com.atlassian.confluence.util.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:150)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:163)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:34)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:163)
at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:115)
at com.opensymphony.webwork.dispatcher.ServletDispatcher.serviceAction(ServletDispatcher.java:278)
at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:248)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:145)
at com.atlassian.confluence.util.profiling.ProfilingPageFilter.parsePage(ProfilingPageFilter.java:157)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:61)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:168)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.seraph.filter.LoginFilter.doFilter(LoginFilter.java:181)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.johnson.filters.JohnsonFilter.doFilter(JohnsonFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.springframework.orm.hibernate.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:117)
at bucket.custom.FlushingSpringSessionInViewFilter.doFilterInternal(FlushingSpringSessionInViewFilter.java:30)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:73)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:132)
at com.atlassian.confluence.util.error.ProfilingAndErrorFilter.doFilter(ProfilingAndErrorFilter.java:26)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:36)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:213)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2417)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:193)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:781)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:549)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:589)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:666)
at java.lang.Thread.run(Thread.java:552)
Caused by: java.lang.InternalError: Can't connect to window server - not enough permissions.
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1586)
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1503)
at java.lang.Runtime.loadLibrary0(Runtime.java:788)
at java.lang.System.loadLibrary(System.java:834)
at sun.security.action.LoadLibraryAction.run(LoadLibraryAction.java:50)
at java.security.AccessController.doPrivileged(Native Method)
at java.awt.Toolkit.loadLibraries(Toolkit.java:1437)
at java.awt.Toolkit.(Toolkit.java:1458)
at java.awt.Rectangle.(Rectangle.java:93)
at org.apache.fop.layout.LineArea.addSpacedWord(LineArea.java:1520)
at org.apache.fop.layout.LineArea.addText(LineArea.java:683)
at org.apache.fop.fo.FOText.addRealText(FOText.java:278)
at org.apache.fop.fo.FOText.addText(FOText.java:252)
at org.apache.fop.fo.FOText.layout(FOText.java:161)
at org.apache.fop.fo.flow.BasicLink.layout(BasicLink.java:178)
at org.apache.fop.fo.flow.Block.layout(Block.java:257)
at org.apache.fop.fo.flow.Block.layout(Block.java:257)
at org.apache.fop.fo.flow.AbstractFlow.layout(AbstractFlow.java:154)
at org.apache.fop.fo.flow.AbstractFlow.layout(AbstractFlow.java:110)
at org.apache.fop.fo.pagination.PageSequence.makePage(PageSequence.java:400)
at org.apache.fop.fo.pagination.PageSequence.format(PageSequence.java:338)
at org.apache.fop.apps.StreamRenderer.render(StreamRenderer.java:262)
at org.apache.fop.fo.FOTreeBuilder.endElement(FOTreeBuilder.java:223)
at org.apache.xerces.parsers.AbstractSAXParser.endElement(Unknown Source)
at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanEndElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.DTDConfiguration.parse(Unknown Source)
at org.apache.xerces.parsers.DTDConfiguration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at org.apache.fop.apps.Driver.render(Driver.java:498)
at org.apache.fop.apps.Driver.run(Driver.java:565)
at com.atlassian.confluence.importexport.impl.PdfExporter.generatePDF(PdfExporter.java:158)
at com.atlassian.confluence.importexport.impl.PdfExporter.doExportEntity(PdfExporter.java:139)
at com.atlassian.confluence.importexport.impl.AbstractRendererExporterImpl.exportPage(AbstractRendererExporterImpl.java:117)
at com.atlassian.confluence.importexport.impl.AbstractRendererExporterImpl.doExport(AbstractRendererExporterImpl.java:83)
at com.atlassian.confluence.importexport.impl.PdfExporter.doExport(PdfExporter.java:80)
at com.atlassian.confluence.importexport.DefaultImportExportManager.exportAs(DefaultImportExportManager.java:83)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at org.springframework.aop.framework.AopProxyUtils.invokeJoinpointUsingReflection(AopProxyUtils.java:59)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:149)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:118)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:191)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:138)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:148)
at $Proxy24.exportAs(Unknown Source)
at com.atlassian.confluence.importexport.actions.ExportPageAction.execute(ExportPageAction.java:95)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:166)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:34)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:163)
at com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.intercept(DefaultWorkflowInterceptor.java:55)
at com.atlassian.confluence.core.ConfluenceWorkflowInterceptor.intercept(ConfluenceWorkflowInterceptor.java:33)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:163)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:34)
at com.atlassian.confluence.core.ConfluenceValidationInterceptor.intercept(ConfluenceValidationInterceptor.java:16)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:163)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:34)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:163)
at com.atlassian.confluence.security.actions.PermissionCheckInterceptor.intercept(PermissionCheckInterceptor.java:40)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:163)
at com.atlassian.confluence.pages.actions.PageAwareInterceptor.intercept(PageAwareInterceptor.java:72)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:163)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:34)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:163)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:34)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:163)
at com.atlassian.confluence.core.ConfluenceAutowireInterceptor.intercept(ConfluenceAutowireInterceptor.java:25)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:163)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:34)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:163)
at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:34)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:163)
at com.atlassian.confluence.user.actions.AuthenticatedUserInterceptor.intercept(AuthenticatedUserInterceptor.java:51)
at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:163)
at com.atlassian.confluence.util.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:132)
... 62 more

Referer URL: http://braeburn.tv.bbc.co.uk:9006/confluence/pages/exportpage.action?pageId=594

Build Information:
Uptime: 12 days, 22 hours, 12 minutes, 1 second
Version: 1.2.3
Build Number: 60

Server Information:
Application Server: Apache Tomcat/4.1.29-LE-jdk14
Servlet Version: 2.3
Database Dialect: bucket.dialect.MySQLDialect

Memory Information:
Total Memory: 63 MB
Free Memory: 1 MB
Used Memory: 62 MB

System Information:
System Date: Monday, 25 Oct 2004
System Time: 15:12:05
System Favourite Colour: Jet Black
Java Version: 1.4.2_05
Java Vendor: Apple Computer, Inc.
JVM Version: 1.0
JVM Vendor: Sun Microsystems Inc.
JVM Implementation Version: 1.4.2-38
Java Runtime: Java(TM) 2 Runtime Environment, Standard Edition
Java VM: Java HotSpot(TM) Client VM
User Name: appserver
User Timezone: Europe/London
Operating System: Mac OS X 10.3.5
OS Architecture: ppc
Request

Information:
URL: http://braeburn.tv.bbc.co.uk:9006/confluence/pages/doexportpage.action

  • Scheme: http
  • Server: braeburn.tv.bbc.co.uk
  • Port: 9006
  • URI: /confluence/500page.jsp
  • - Context Path: /confluence
  • - Servlet Path: /500page.jsp
  • - Path Info: null
  • - Query String: pageId=594

Attributes:

  • com.atlassian.confluence.setup.SpringSessionInViewFilter.sessionFactory : true
  • javax.servlet.error.exception : bucket.core.InfrastructureException: java.lang.InternalError: Can't connect to window server - not enough permissions.
  • javax.servlet.error.message :
  • os_securityfilter_already_filtered : true
  • com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
  • javax.servlet.error.request_uri : /confluence/pages/doexportpage.action
  • javax.servlet.error.status_code : 500
  • _sitemesh_filterapplied : true
  • javax.servlet.error.servlet_name : action
  • webwork.valueStack : com.opensymphony.xwork.util.OgnlValueStack@273029
  • loginfilter.already.filtered : true
  • atlassian.core.seraph.original.url : /pages/doexportpage.action?pageId=594
  • javax.servlet.jsp.jspException : bucket.core.InfrastructureException: java.lang.InternalError: Can't connect to window server - not enough permissions.

Parameters:

  • type = TYPE_PDF
  • confirm = Export
  • pageId = 594

Logging:
0 log statements generated by this request.



 All   Comments   Work Log   Change History      Sort Order: Ascending order - Click to sort in descending order
Charles Miller [old account, do not assign issues] added a comment - 15/Nov/04 06:49 PM
John: it looks like Java is trying to access the X server on the host it is running (Java does this when it needs to do graphical work), but is being denied by the server's configuration.

You could try:
(a) Altering the server's configuration so that Java is not denied access to the X server
(b) Telling Java that it shouldn't be accessing the X server, by setting the following environment variable before starting Tomcat: 'export JAVA_OPTS=-Djava.awt.headless=true'