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  1. Confluence Data Center
  2. CONFSERVER-19049

Confluence performance / installation issue when using Java 6 u18 - u22

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      Some customers have reported Confluence performance and installation issues when using using Java 6 Update 18 64 bit. The problem may also be evident when using Java 32 bit.

      Resolution

      Upgrade to Java 6 Update 23 or higher

      Workaround(s):

      • If using Update 18 or later, add to your setenv.bat/sh:
        -XX:CompileCommand=exclude,org/apache/velocity/runtime/directive/Foreach,render

      Please see tomcat forum for relevant discussion on the issue.

            [CONFSERVER-19049] Confluence performance / installation issue when using Java 6 u18 - u22

            Matt Ryall added a comment -

            As well as using the latest JDK version, we've also added a workaround for this issue in Confluence 3.4.9 and later.

            Matt Ryall added a comment - As well as using the latest JDK version, we've also added a workaround for this issue in Confluence 3.4.9 and later.

            Amit added a comment -

            We upgraded a Windows machine with 1.6u23 in anticipation of fixing an issue where Confluence is constantly utilising very high amounts of memory, but it did not help. We are considering downgrading to 1.6u17. In this case, it reaches the limit of Xmx to within 3% and stays there - seen via Admin > System Information.

            Amit added a comment - We upgraded a Windows machine with 1.6u23 in anticipation of fixing an issue where Confluence is constantly utilising very high amounts of memory, but it did not help. We are considering downgrading to 1.6u17. In this case, it reaches the limit of Xmx to within 3% and stays there - seen via Admin > System Information.

            Matt Ryall added a comment -

            Looks like Oracle have released an early-access version of 1.6u23, which is reported to contain a fix for this issue.

            If anyone wants to try out the EA release in a test environment and see whether it helps, that would be much appreciated. We don't have a reliable way to reproduce the failure here.

            Matt Ryall added a comment - Looks like Oracle have released an early-access version of 1.6u23, which is reported to contain a fix for this issue . If anyone wants to try out the EA release in a test environment and see whether it helps, that would be much appreciated. We don't have a reliable way to reproduce the failure here.

            Operations sysadmin added a comment -

            I installed 6.0_21 32bit but java crashed also.

            Java has been downgraded to 6.0_17 and confluence is working for one day without crashes.
            I haven't disabled -XX:CompileCommand=exclude,org/apache/velocity/runtime/directive/Foreach,render yet.
            After next crash I'll disable it also.

            Operations sysadmin added a comment - I installed 6.0_21 32bit but java crashed also. Java has been downgraded to 6.0_17 and confluence is working for one day without crashes. I haven't disabled -XX:CompileCommand=exclude,org/apache/velocity/runtime/directive/Foreach,render yet. After next crash I'll disable it also.

            Elie Delorme added a comment -

            Thanks Leon, we actually upgraded to the 64-Bit 6.0_21 but we had the same problem.
            Will try the 32-Bit version.

            #
# A fatal error has been detected by the Java Runtime Environment:
#
# java.lang.OutOfMemoryError: requested 4294967312 bytes for Chunk::new. Out of swap space?
#
#  Internal Error (allocation.cpp:215), pid=22217, tid=1104128320
#  Error: Chunk::new
#
# JRE version: 6.0_21-b06
# Java VM: Java HotSpot(TM) 64-Bit Server VM (17.0-b16 mixed mode linux-amd64 )
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
#

            Elie Delorme added a comment - Thanks Leon, we actually upgraded to the 64-Bit 6.0_21 but we had the same problem. Will try the 32-Bit version. # # A fatal error has been detected by the Java Runtime Environment: # # java.lang.OutOfMemoryError: requested 4294967312 bytes for Chunk::new. Out of swap space? # # Internal Error (allocation.cpp:215), pid=22217, tid=1104128320 # Error: Chunk::new # # JRE version: 6.0_21-b06 # Java VM: Java HotSpot(TM) 64-Bit Server VM (17.0-b16 mixed mode linux-amd64 ) # If you would like to submit a bug report, please visit: # http://java.sun.com/webapps/bugreport/crash.jsp #

            Leon Kolchinsky added a comment -

            Hi Elie,

            Please Read above:
            Resolution
            Upgrade to Java6 Update 20......

            Leon Kolchinsky added a comment - Hi Elie, Please Read above: Resolution Upgrade to Java6 Update 20......

            Elie Delorme added a comment -

            We had the same problem with the 32 bit version:

            #
# A fatal error has been detected by the Java Runtime Environment:
#
# java.lang.OutOfMemoryError: requested 2147483656 bytes for Chunk::new. Out of swap space?
#
#  Internal Error (allocation.cpp:215), pid=9137, tid=3278855056
#  Error: Chunk::new
#
# JRE version: 6.0_18-b07
# Java VM: Java HotSpot(TM) Server VM (16.0-b13 mixed mode linux-x86 )
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
#

            Elie Delorme added a comment - We had the same problem with the 32 bit version: # # A fatal error has been detected by the Java Runtime Environment: # # java.lang.OutOfMemoryError: requested 2147483656 bytes for Chunk::new. Out of swap space? # # Internal Error (allocation.cpp:215), pid=9137, tid=3278855056 # Error: Chunk::new # # JRE version: 6.0_18-b07 # Java VM: Java HotSpot(TM) Server VM (16.0-b13 mixed mode linux-x86 ) # If you would like to submit a bug report, please visit: # http://java.sun.com/webapps/bugreport/crash.jsp #

            Vincent Choy (Inactive) added a comment -

            Please see tomcat forum about this issue.

            Workaround: Add -XX:CompileCommand=exclude,org/apache/velocity/runtime/directive/Foreach,render to your setenv.bat/sh.

            Hope this helps.

            Vincent Choy (Inactive) added a comment - Please see tomcat forum about this issue. Workaround: Add -XX:CompileCommand=exclude,org/apache/velocity/runtime/directive/Foreach,render to your setenv.bat/sh. Hope this helps.

            G B added a comment -

            We just hit this problem with Confluence 3.1.1 and Sun JDK 1.6.0_18 with the exact error message above (attempted 16GB allocation). We will attempt a different JVM version.

            G B added a comment - We just hit this problem with Confluence 3.1.1 and Sun JDK 1.6.0_18 with the exact error message above (attempted 16GB allocation). We will attempt a different JVM version.

            Leon Kolchinsky added a comment -

            Really, any news on 6_u20?

            Leon Kolchinsky added a comment - Really, any news on 6_u20?

              cmiller CharlesA
              rhartono Roy Hartono [Atlassian]
              Affected customers:
              4 This affects my team
              Watchers:
              21 Start watching this issue

                Created:
                Updated:
                Resolved: