Issue Details (XML | Word | Printable)

Key: CONF-11468
Type: Task Task
Status: Resolved Resolved
Resolution: Fixed
Priority: Critical Critical
Assignee: Adnan Chowdhury [Atlassian]
Reporter: Per Fragemann [Atlassian]
Votes: 2
Watchers: 1
Operations

Add/Edit UI Mockup to this issue
If you were logged in you would be able to see more operations.
Confluence

Drop services and JavaWrapper from installer, or fix documentation

Created: 15/Apr/08 12:18 AM   Updated: 01/Jun/08 06:33 PM
Component/s: Installer
Affects Version/s: None
Fix Version/s: 2.8.1

Time Tracking:
Not Specified

Issue Links:
Part
 

Participants: Adnan Chowdhury [Atlassian], Bob Swift, James Dumay [Atlassian] and Per Fragemann [Atlassian]
Since last comment: 26 weeks, 3 days ago
Resolution Date: 01/Jun/08 06:33 PM
Labels:


 Description  « Hide
At the moment the installers ability to integrate as a service means that it has to ship with some software called JavaWrapper. This makes the configuration of Confluence way more complex than before, because now we have to ways of configuring settings. This is especially annoying since people who are used to configuring Java Apps and App Servers will have to learn a new way of changing settings, where the old one is perfectly fine (and complicated enough to learn).

We should either get rid of this service thing (which seems overkill for an evaluation, and too complicated to many normal business users anyway), or make sure our documentation is updated, which will be very difficult to make easy to understand. Take this page for example: http://confluence.atlassian.com/display/DOC/Fix+%27Out+of+Memory%27+errors+by+increasing+available+memory - it now has two options: On windows do this, on Mac do that. You would need at least two more cases, and also link to the JavaWrapper software for further docs - not exactly easy.

Also, we need a decision whether the installer should be an "Evaluation Installer" for now. My gut feeling tells me that people will run the installer on the desktop box, never shut it down again and make it run as a production server, which it is not. There needs to be a clear statement that it is fine to do so for a couple of days, but if you buy and use it you need to pass it on to the IT guys department.

We might see a big increase in installer issues that will eat up what we have gained in the first place.



 All   Comments   Work Log   Change History      Sort Order: Ascending order - Click to sort in descending order
Adnan Chowdhury [Atlassian] added a comment - 17/Apr/08 11:23 PM
The installers are now named as Evaluation installers on the download page, as per: CONF-11505

Bob Swift added a comment - 28/Apr/08 08:42 AM
Here are a few comments to consider from a non-IT person responsible for installing Confluence and other Atlassian productions.
  1. Make install as easy as possible and not just for evaluation! That means support having an easy run as service option and real database config. The 2.8 installer was closer except for the javawrapper stuff that then needed to be configured sepately.
  2. I was a bit annoyed with Confluence adopting the javawrapper stuff. I was comfortable with the Tomcat service support and the ability to have a nice way to update the service parameters. I was hoping Atlassian was going to standardize all the products on a single approach. When I saw the javawrapper stuff, I assumed you were now going to standardize on that. Make up your mind! I have used the javawrappers stuff for Fisheye and it is ok (but not as nice as tomcat service) but the key is being consistent across all you apps.

James Dumay [Atlassian] added a comment - 30/May/08 09:22 AM
We removed the service wrapper in 2.8.1