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  1. Atlassian Cloud
  2. CLOUD-7287

Add Go Daddy Secure Certificate Authority - G2 certs to OnDemand keystore

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    • Suggestion
    • Resolution: Fixed
    • Infrastructure
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    Description

      A vendor is unable to install their Atlassian Connect add-on to their OnDemand instance. The AC add-on's descriptor is hosted at https://mscgen-confluence-stg.addteq.com/atlassian-connect.json and the site uses a certificate issued via Go Daddy Secure Certificate Authority - G2.

      The following error is from the Confluence logs:

      @4000000053c05d66225c97bc 2014-07-11 17:55:40,574 ERROR [UpmAsynchronousTaskManager:thread-1] [connect.plugin.installer.ConnectAddonManager] callSyncHandler Error contacting remote application at https://mscgen-confluence-stg.addteq.com/installed  [javax.net.ssl.SSLHandshakeException: General SSLEngine problem]
      @4000000053c05d66225ca374  -- url: /wiki/rest/plugins/1.0/installed-marketplace | userName: himanshu | referer: https://addteq.atlassian.net/wiki/plugins/servlet/upm
      @4000000053c05d66225ca374 java.lang.RuntimeException: javax.net.ssl.SSLHandshakeException: General SSLEngine problem
      @4000000053c05d66225cbecc       at com.google.common.base.Throwables.propagate(Throwables.java:156)
      @4000000053c05d66225cc2b4       at com.atlassian.httpclient.apache.httpcomponents.ApacheAsyncHttpClient$5.apply(ApacheAsyncHttpClient.java:335)
      @4000000053c05d66225cc2b4       at com.atlassian.httpclient.apache.httpcomponents.ApacheAsyncHttpClient$5.apply(ApacheAsyncHttpClient.java:329)
      @4000000053c05d66225cc69c       at com.atlassian.util.concurrent.Promises$Of$2.apply(Promises.java:259)
      @4000000053c05d66225cca84       at com.atlassian.util.concurrent.Promises$Of$2.apply(Promises.java:256)
      @4000000053c05d66225cce6c       at com.atlassian.util.concurrent.Promises$2.onFailure(Promises.java:162)
      @4000000053c05d66225cda24       at com.google.common.util.concurrent.Futures$7.run(Futures.java:1100)
      @4000000053c05d66225cda24       at com.google.common.util.concurrent.MoreExecutors$SameThreadExecutorService.execute(MoreExecutors.java:253)
      @4000000053c05d66225cde0c       at com.google.common.util.concurrent.ExecutionList$RunnableExecutorPair.execute(ExecutionList.java:161)
      @4000000053c05d66225ce1f4       at com.google.common.util.concurrent.ExecutionList.execute(ExecutionList.java:134)
      @4000000053c05d66225ce5dc       at com.google.common.util.concurrent.AbstractFuture.setException(AbstractFuture.java:189)
      @4000000053c05d66225ce9c4       at com.google.common.util.concurrent.SettableFuture.setException(SettableFuture.java:68)
      @4000000053c05d66225ce9c4       at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$1$2.run(SettableFuturePromiseHttpPromiseAsyncClient.java:59)
      @4000000053c05d66225cf194       at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$ThreadLocalDelegateRunnable$1.run(SettableFuturePromiseHttpPromiseAsyncClient.java:197)
      @4000000053c05d66225cf57c       at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient.runInContext(SettableFuturePromiseHttpPromiseAsyncClient.java:90)
      @4000000053c05d66225cfd4c       at com.atlassian.httpclient.apache.httpcomponents.SettableFuturePromiseHttpPromiseAsyncClient$ThreadLocalDelegateRunnable.run(SettableFuturePromiseHttpPromiseAsyncClient.java:192)
      @4000000053c05d66225d0134       at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
      @4000000053c05d66225d051c       at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
      @4000000053c05d66225d14bc       at java.lang.Thread.run(Thread.java:662)
      @4000000053c05d66225d14bc Caused by: javax.net.ssl.SSLHandshakeException: General SSLEngine problem
      

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              Unassigned Unassigned
              mtaylor@atlassian.com Maleko Taylor (Inactive)
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                Created:
                Updated:
                Resolved: