[#BAM-2312] Cannot Setup Perforce Repository: "This user is not available on this port (Perforce server)

Bamboo

Cannot Setup Perforce Repository: "This user is not available on this port (Perforce server)

Created: 28/Feb/08 06:55 PM Updated: 01/Apr/08 07:11 PM

Component/s:

Installation, Repository (Perforce)

Affects Version/s:

2.0 beta 3

Fix Version/s:

2.0 beta 5, 2.0

Time Tracking:

Not Specified

Issue Links:

Duplicate

This issue duplicates:

~~BAM-2305~~ Perforce repo still not working on Windows machine

Internal Priority:	1. Highest
Participants:	Brydie McCoy [Atlassian], Mark Chaimungkalanont [Atlassian] and Steven Salter
Since last comment:	23 weeks, 6 days ago
Number of comments:	9
Labels:

Description

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When setting up the perforce information in 2.0 beta 4 I provide the same credentials and setup information as I have for version 1.2.4 yet I receive an error message {{This user is not avialble on this port (perforce server)

I have tried 10 different users, all of which do exist on the server. same results.

Our P4 Server is 2006.2 - I downloaded the .ZIP file version of the install

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Steven Salter added a comment - 28/Feb/08 06:57 PM

this is actually beta 3 not 4.. I cannot edit this issue report unfortunately.

sorry!

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Mark Chaimungkalanont [Atlassian] added a comment - 28/Feb/08 07:03 PM

Steven,

Thanks for the report. We'll take a look at it.

Cheers,

Mark C

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Brydie McCoy [Atlassian] added a comment - 03/Mar/08 06:01 PM

Hi,

As I mentioned in ~~BAM-2305~~, we are having a few issues with the new perforce library. I have improved the logging in beta 4, so if you could upgrade, repeat the process and upload your logs, then maybe we can gain a better insight into why this is happening.

Cheers,
Brydie

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Steven Salter added a comment - 03/Mar/08 06:15 PM

Yup i'll upgrade - definitely will lend a helping hand on this.

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Steven Salter added a comment - 03/Mar/08 06:31 PM

Hey Brydie,

I just was able to get the UI to accept my changes by entering the username i was having trouble with and leaving the password field blank - but this user that I am using does in fact have a password. Perhaps something to check into...

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Brydie McCoy [Atlassian] added a comment - 05/Mar/08 06:36 PM

Hi Steven,

Not sure how your going with the new logging, but I just thought I'd let you know about a perforce fix that will be in the next release (beta 5). I have completely changed the way the user validation occurs in an attempt to fix ~~BAM-2305~~. You may find that these changes will indirectly fix your setup problems.

Let me know how you go,
Brydie

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Steven Salter added a comment - 05/Mar/08 06:43 PM

Not sure how your going with the new logging,

Had no idea you put out beta 4! - I'll set it up tonight and reply back

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Steven Salter added a comment - 05/Mar/08 07:10 PM

Update - Well I just finished setting up beta 4 as an upgrade from beta 3 and SUCCESS

- i was able to connect to perforce (now running perforce 2007.3) and download all the files from our repository with bamboo.

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Brydie McCoy [Atlassian] added a comment - 05/Mar/08 10:35 PM

Hi Steven,

I am not sure what fixed it, perhaps there was a problem with the version of perforce. I will resolve this issue for now, if you have any other problems let me know.

Cheers,
Brydie