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  1. Bamboo Data Center
  2. BAM-17198

Enable Smack support for SASL PLAIN when configuring an IM server

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    • Resolution: Cannot Reproduce
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    Description

      Problem

      When using an IM Server that supports SASL PLAIN only (e.g. Cisco Unified Presence Server) Bamboo fails with the following SASLErrorException:

      2016-01-28 17:02:48,992 INFO [http-nio-8085-exec-16] [BambooSmackClient] Connecting to InstantMessagingServerDefinitionImpl
{name='Default', host='imserv.host.net', port=5222, username='bamboo@host.net', resource='bamboo', secureConnectionRequired=false, enforceLegacySsl=false}
2016-01-28 17:02:49,102 INFO [http-nio-8085-exec-16] [ConfigureInstantMessagingServer] Cannot connect to imserv.host.net as user <bamboo@host.net>
org.jivesoftware.smack.sasl.SASLErrorException: SASLError using PLAIN: not-authorized
at org.jivesoftware.smack.SASLAuthentication.authenticationFailed(SASLAuthentication.java:365)
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader.parsePackets(XMPPTCPConnection.java:1040)
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader.access$300(XMPPTCPConnection.java:944)
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader$1.run(XMPPTCPConnection.java:959)
at java.lang.Thread.run(Thread.java:745)

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            Unassigned Unassigned
            jgiles@atlassian.com James Giles IV (Inactive)
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              Created:
              Updated:
              Resolved: